Our moving glossary gives your move greater definition.

Moving jargon? Take the confusion out of industry terms and terminology with this convenient, easy-to-access moving glossary from Molloy Bros./Mayflower.

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Department of Transportation (DOT)

The federal agency governing the interstate transportation industry, including movers of household goods, through the Surface Transportation Board (STB) and Federal Motor Carrier Safety Administration (FMSCA).


Destination agent

The agent designated in the destination area to be available to assist or provide information regarding the shipment to the customer or the van operator.


Diversion

When a customer changes the destination of their shipment after it is en route, transportation charges shall be calculated from the point of origin, to the point at which the carrier is able to effect the diversion, plus the transportation charge from the diversion point to the new destination point.